FAQ

Q. How much wood do I need for my project?

Use our easy calculator on our individual product pages. Another option is to calculate the square footage by using a tape measure and follow these steps. Measure the length and width of your space in inches. Multiply the length by width and divide by 144 to get the total square feet of your project. We recommend you add 10 percent more to make sure you have enough to finish the project. Our minimum order is 1 box of 18 square feet.

Q: Is it real wood?

Yes! All Woodstock Walls products are made from 100 percent reclaimed wood

Q. Where can I use the Woodstock Walls reclaimed wood?

Woodstock Walls is perfect for most indoor surfaces. You can create unique accent walls or event islands on any smooth, flat dry surface. Feel free to contact us at [email protected], and let us help review your product.

Q. How long will my order take?

Woodstock Walls orders ship no less than 10 business days from your order date. All orders come with a tracking number. Product samples take seven to 10 business days to reach you, and you will receive a tracking number with your order as well.

Q: Are Woodstock Walls available in stores?

Our products are only available online and are shipped directly from our production facility.

Q. How is it installed?

Woodstock Walls is the perfect DIY project. Click here to view our DIY step-by-step instructions on how to install our peel-and-stick wall panels. Our product is 100 percent reclaimed wood, so we recommend you acclimate the wood to your home’s environment by removing the planks from the box and allowing them to sit inside your home for at least 72 hours.

Q. How do I clean Woodstock Walls?

Maintenance and cleaning are simple and easy. Just vacuum with a brush attachment.

Q. Can you remove the wood after it’s installed?

We recommend using a putty knife to remove the wood. We use a permanent adhesive, and it’s likely your wall may need patches or repairs after removal.

Q: Can I order samples?

Yes, you can order samples on our Shop Our Products page.

Q. Does it come in different widths?

Yes, we offer 5-inch and 2.5-inch widths. Our precision milling process allows you to mix and match widths to create a variety of unique patterns by stacking the 2.5-inch widths next to the 5-inch widths.

Q: Do the lengths vary in size or do I have to cut them myself?

The product comes in varying pre-cut lengths ranging from 1 foot up to 4 feet.

Q: Do I need to paint the wall before applying?

Make sure the surface is clean before applying. If the surface is recently painted, we suggest you wait 3 weeks for the paint to cure.

Q. What is your return policy?

Customer satisfaction is our number one priority, and we will work to resolve any issues in a timely manner. All product returns are subject to a 15 percent restocking fee and must be returned in the original boxes within 30 days. To request a return, please email [email protected] and include the reason for the return, quantity, and your invoice number to ensure proper credit. Shipping charges to return products are the responsibility of the customer. Only authorized returns are accepted. All returned products should be sent via UPS.

Q. What about shipping costs?

All shipping costs are included in the price. There are NO added freight charges except for Alaska and Hawaii. Most orders are shipped via UPS ground service.

Q. Is there a minimum order?

No, you can order as little as 1 box, approximately 18 square feet. And shipping is always free.

Q. What tools do I need to install?

You can easily install your Woodstock Walls peel-and-stick wood panels using these simple tools: pencil, tape measure, utility knife, level, saw, and a J-Roller.

Q. Do you offer designer or trade discounts?

Yes, simply send an email request to [email protected]